A guidance cut from Concentrix dragged the sector down and hardened a fear that automated agents are eroding the business of answering the phone. The fear that artificial intelligence would hollow out the call-centre business has been hanging over the …
David Hardoon, who left Standard Chartered after less than a year, will lead advanced AI for the region at a consultancy betting heavily on enterprise adoption. The corporate AI leadership market moves quickly enough that a year now counts as a tenure….
Dina Gazzella is 85, and on her wrist is a small black band that looks like a watch and does rather more than tell the time. “If I feel unwell, this is a lifesaver,” she told Reuters. In a summer that has turned lethal across Europe, that is not a figu…
For years Prosus was, in effect, a single bet wearing the costume of a diversified investor: a sprawling portfolio whose value rose and fell with one Chinese asset. Its latest results suggest the costume is becoming the company. Prosus reported revenue…
The maker of the autonomous Chaparral is in advanced talks to go public through a blank-cheque merger valuing the combined company at about $1bn. The SPAC, declared dead more than once over the past few years, keeps finding new uses, and the latest is …
For more than a year, the legal action in the Sarah Wynn-Williams affair ran one way: Meta against its former executive. That has now reversed. Sarah Wynn-Williams, the author of the Meta memoir Careless People, is suing the company over its efforts to…
For one week every June, the advertising industry decamps to the French Riviera to take its own temperature. The Cannes Lions International Festival of Creativity, now in its 72nd year, ran from 16 to 20 June 2025 and drew roughly 15,000 delegates from…
The Berlin startup points cameras at production lines, converts the footage into live data, and says it has lifted output at Bosch and ABB plants. Now it wants the US. Berlin startup that films what happens on a factory floor and turns it into live pro…
Two leading artificial intelligence researchers at Google are planning to leave for Anthropic, according to a Bloomberg report on June 24, the latest departures from the team behind Gemini and the second pair to head for the Claude maker inside a week….
We can no longer pretend that the bridge between generations is invisible, because it stands before us, growing wider every day, harder to cross and harder even to name. Nor can we deny that technology has had its hand in this rupture, since it has not…